Payment Policy
Effective Date: January 14, 2025
Address: 117 Holmes Ave, Bonifay, Florida (FL), 32425
Phone Number: (850) 547-2972
Email: info@homeproductsroyal.click
Website: homeproductsroyal.click
At Home Products Royal, we want to ensure that our customers have a convenient and secure payment experience. This Payment Policy explains the methods we accept for payments, the processing steps, and the measures we take to protect your information.
1. Accepted Payment Methods
We accept a variety of payment options to give our customers flexibility and convenience. These options include:
Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Transactions are processed securely through trusted third-party payment processors.
PayPal: PayPal is also accepted for customers who prefer to use their PayPal account for transactions.
Bank Transfers: For certain orders, especially those with larger amounts, we may accept payments via bank transfer. Please note that this payment option may take longer to process.
Checks: We may accept checks for payment; however, we will not ship the order until the check has cleared.
2. Payment Process
When you make a purchase on our website, you will be prompted to select your preferred payment method at checkout. Once you complete the payment details and submit the order, the transaction will be processed securely.
If the payment is successful, you will receive an order confirmation email. If there are any issues with processing the payment, such as incorrect details or insufficient funds, you will be notified and asked to update your payment information.
3. Billing Address Verification
To ensure that payments are valid and to prevent fraud, we require that the billing address provided matches the address associated with your payment method. If there is a discrepancy, the transaction may be declined, or we may contact you to verify your information.
4. Sales Tax
Sales tax is applied to all applicable orders based on the shipping destination. The tax amount will be calculated and included in your order summary before you complete the checkout process.
5. Order Modifications and Cancellations
Once your payment has been processed, orders are typically final and cannot be modified or canceled. However, if you wish to cancel or modify an order, please contact our customer support team as soon as possible, and we will do our best to accommodate your request.
If you decide to cancel an order before it has been shipped, we will issue a full refund. If the order has already been shipped, you will need to follow our return process.
6. Payment Security
We take the security of your personal and financial information seriously. All transactions are encrypted using industry-standard security protocols. Our payment processing systems comply with the Payment Card Industry Data Security Standard (PCI DSS) to ensure the highest level of protection for your payment information.
7. Refunds
If you are entitled to a refund due to a return, cancellation, or error on our part, the refund will be issued to the original payment method. Please note that it may take 5-10 business days for the refund to appear in your account.
If you have any concerns about the payment process or need assistance with a refund, please contact us at info@homeproductsroyal.click.
8. Payment Issues
In the event of any issues with payment processing, such as a declined transaction or an error with payment details, please contact our customer support team. We will assist you in resolving the issue and ensuring that your order is processed correctly.