Refund and Returns Policy
Effective Date: January 14, 2025
At HomeProductsRoyal, customer satisfaction is our priority. If you are not completely satisfied with your purchase, our return and refund policy is designed to assist you.
1. Return Eligibility
You may return items under the following conditions:
- The item must be returned within 30 days of delivery.
- Items must be unused, undamaged, and in their original condition, including all packaging and documentation.
2. Non-Returnable Items
The following items are non-returnable:
- Watches that have been worn, resized, or modified.
- Customized or engraved watches.
- Sale or clearance items.
3. Refund Process
Refunds will be processed as follows:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be credited back to your original payment method within 7–10 business days.
4. Return Instructions
To initiate a return:
- Contact us at info@homeproductsroyal.click with your order details and reason for return.
- Ship the item to our return address:
HomeProductsRoyal
117 Holmes Ave, Bonifay, FL, 32425.
Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.