Shipment Policy
Effective Date: January 14, 2025
Address: 117 Holmes Ave, Bonifay, Florida (FL), 32425
Phone Number: (850) 547-2972
Email: info@homeproductsroyal.click
Website: homeproductsroyal.click
At Home Products Royal, we are committed to providing timely and reliable shipping services to our customers. Our Shipment Policy outlines the various shipping methods, processing times, and delivery guidelines for your convenience. We prioritize ensuring that your products arrive in a timely and safe manner.
1. Shipping Methods
We offer several shipping methods to meet the different needs of our customers:
Standard Shipping: This is our most economical option. It typically takes 5-7 business days for delivery, depending on the destination.
Expedited Shipping: For faster delivery, we offer expedited shipping, which typically takes 2-3 business days.
Overnight Shipping: For urgent deliveries, we offer overnight shipping. Orders placed before 2:00 PM EST will be delivered the next business day.
Shipping costs will vary based on the weight, size, and destination of your order, and the total shipping charges will be displayed at checkout.
2. Shipping Charges
Shipping charges are calculated based on your order’s destination and size. The shipping cost will be clearly displayed before you confirm your payment. Occasionally, we offer free shipping promotions for specific order values or items. These promotions will be displayed on our website or during the checkout process.
3. Processing Times
Orders are typically processed within 1-2 business days. We strive to ship your order as quickly as possible, but please note that during peak seasons or in the event of stock shortages, processing times may be slightly longer.
If there are any issues with the availability of the products or a delay in processing, we will contact you immediately to inform you of the situation.
4. Order Tracking
Once your order has been shipped, you will receive an email with tracking information. You can track your shipment using the provided tracking number through the shipping carrier’s website.
If you have any concerns about your order status, please contact us at info@homeproductsroyal.click for assistance.
5. Shipping Address
Please ensure that the shipping address entered at checkout is correct and complete. We are not responsible for any shipping issues arising from incorrect or incomplete address information. If your order is returned due to address errors, you may be responsible for the cost of reshipping.
6. Delivery Issues
While we do our best to ensure that your order arrives on time, we cannot control delays caused by weather, shipping carrier errors, or other unforeseen circumstances. If your order does not arrive within the expected timeframe, please contact us immediately.
In case of damaged goods or lost packages, please notify us within 7 days of receiving your order, and we will work with you to resolve the issue.
7. Returns and Exchanges
If you need to return or exchange an item, please refer to our Return and Refund Policy for instructions on how to process the return. You will be responsible for any return shipping costs unless the return is due to our error.